Ajax TOCCO Magnethermic, Corp.

Warren Ohio US 44483

About Seller: Ajax TOCCO Magnethermic operates globally in nine countries. In North America, we have manufacturing facilities in two major locations and eight regional service centers. Unlike many other manufacturers, Ajax TOCCO maintains a dedicated research and development program, allowing us to design and build our power supplies and provide our customers with cutting-edge technology. With 600 employees worldwide, we are equipped to handle large orders and volume increases while upholding our commitment to quality, service, and timely delivery. Our ISO 9001 certification, received on February 20, 1997, underscores our dedication to quality in all aspects of our business. Customer feedback is instrumental in our continuous improvement efforts. Our Quality Policy aims to position Ajax TOCCO Magnethermic as the global leader in Induction Melting and Heating Equipment through ongoing enhancements and excellence in all areas of our operations. We are dedicated to delivering quality and value that exceeds customer expectations. All employees are empowered to uphold this commitment and prevent the delivery of any product that falls short of our Quality Expectations. We conduct weekly follow-up meetings to address customer issues and devise solutions promptly. Our technical assistance hotline is available around the clock, and our service team is strategically positioned to offer rapid support to customers worldwide. We maintain an extensive inventory of factory-certified replacement parts to ensure quick turnaround and also offer parts for other manufacturers' equipment. Our full-service capabilities, including engineering expertise, manufacturing capacity, testing facilities, and technical support, enable us to provide timely delivery to our customers. Additionally, we offer formal training schools at our facilities in Warren, Ohio, and Boaz, Alabama, or can arrange onsite instruction based on customer needs.