About Seller: Ajax TOCCO Magnethermic operates globally in nine countries. In North America, we have manufacturing facilities in two primary locations and eight regional service centers. We are among the few manufacturers of induction equipment that have a dedicated research and development program. Our power supplies are designed and built in-house, allowing us to offer our customers the latest technology. With a team of 600 domestic and international employees, we are equipped to handle large orders and volume increases while maintaining our focus on quality, service, and timely delivery. Our commitment to quality is evident in our ISO 9001 certification received on February 20, 1997. Customer feedback is used to continuously improve our equipment and product lines. Our Quality Policy emphasizes our dedication to excellence and customer satisfaction in all aspects of our business operations. Weekly meetings are held to address customer issues and plan solutions, with reports going directly to our president. We take customer support seriously, offering technical assistance 24/7 through our hot line and prompt response from our experienced service team. Our extensive inventory of factory certified replacement parts ensures quick turnaround for repairs on our equipment as well as other makes of induction equipment. Our engineering staff, manufacturing capacity, and technical support capabilities enable us to provide timely delivery of products and services. We also offer a variety of training programs for customers at our facilities or on-site.
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