About Seller: What Sets Us Apart: Customer Focus
Johnstone Supply is committed to delivering superior quality products and services to our customers. In order to effectively address the demands of the dynamic industry, our company swiftly develops and adjusts programs to meet customer needs on both a national and regional level. Additionally, our individual stores tailor these programs to suit the requirements of their local markets.
The Johnstone Supply Catalog:
The continuously expanding product range and quality enhancements of the Johnstone Supply Catalog ensure its continued status as the premier source in the HVACR industry for parts, supplies, and equipment. Available in both print and online formats with detailed illustrations and specifications, the online catalog features over 50,000 top-quality products from leading manufacturers in the industry, with new additions made regularly.
Industry Expertise:
At Johnstone Supply, we recognize education as a vital and powerful tool that provides a competitive edge to our stores and their esteemed customers. Our Johnstone University program offers in-depth technical and business seminars to store owners and staff, ensuring the presence of the most experienced, knowledgeable, and helpful counter personnel in the industry. To enhance ongoing education, we have developed Internet courseware to provide product training and expertise to our store staff nationwide, accessible 24/7. Furthermore, our stores offer various educational opportunities for contractors and technicians, including onsite technical training classes and NATE certification sessions, both in-store and online.
Unmatched Supplier Relationships:
The HVACR industry is undergoing significant changes, with consolidation becoming common and small privately owned businesses rapidly disappearing. The Johnstone Supply Cooperative is uniquely positioned to address this challenge in ways that benefit our customers. We take pride in our strong, mutually beneficial relationships with top manufacturers nationwide, ensuring our customers have access to the best products at competitive prices at every Johnstone store.
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